Steve Jobs addressing iPhone 4 networking issue…
Its been blown way out of proportion..
We are not perfect and every other smart phone has similar issue with their Network reception
Apple cares for every single customer, and we wont rest till every single one of them is happy.
- Free bumper / case for all
- Full (incl TAX) refund for those who bought it already
- 30 Day no question asked money back for any iPhone 4
This was Steve Jobs, today at Apple’s press conference, trying to address the issue in a lighter way. Earlier Apple went on to post some videos, explaining, other brand’s smart phones to have similar reception issue, if they were held in a certain way.
Matter of fact, he also explains the issue was present in earlier iPhone’s too, but statistically speaking, over 80% users walked out with a bumper along with iPhone 3G or 3GS compare to 20% with iPhone 4. Steve Jobs also claimed that, even with present situation, the call drop rate of iPhone 4 is less than 1% (Network carrier stats) and 0.05% of iPhone users actually registered a complain with Apple help line about any network reception related issue.
Mean while Apple showing off network reception issue of phone’s belonging to other brands didn’t go well with those respective companies as Nokia and RIM (makers of Black berry) came out with some strong reaction.
Nokia was quick to point that how many man hours they have put in to study real time human usage details and to design their products based on the result of those studies.
Antenna design is a complex subject and has been a core competence at Nokia for decades, across hundreds of phone models. Nokia was the pioneer in internal antennas; the Nokia 8810, launched in 1998, was the first commercial phone with this feature.
Where as RIM thinks that Apple is trying to defame RIM with their claims and by which Apple attempts to shift the focus from Apple’s difficult time..
Apple’s claims about RIM products appear to be deliberate attempts to distort the public’s understanding of an antenna design issue and to deflect attention from Apple’s difficult situation.