Paypal down ?? / Error 500 (Internal Server error) on log-in process

It seems Paypal World wide is having an issue with its login process.

When ever I try to login to paypal, it is returning an error 500, meaning, something went wrong at their end under the server which handles user login request.

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, webmaster@paypal.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Although, paypal is one of the most secure web site in the world wide web, but still, as so many credit or debit cards / online bank accounts are involved, it always brings a scare off attack on the service to obtain those financial data.

Update :-

paypal has withdrawn their main page and have put up a notice about a site problem.

We’re sprucing things up right now, but we should be done by 1:00 AM PDT.

Want the details? Checkout the PayPal Announcement Board.

However, the said announcement board is yet to have any notice about the on going problem.

Welcome to the PayPal Announcement Board!

In the event we are experiencing any site issues, we will provide additional information as soon as it becomes available.

Thank you for your patience.

PayPal

Update :-

Paypal Announcement board is now having some information for general users,

****Login/Payment Issues****

We are aware that you currently may be unable to log into your PayPal account or to complete a payment. We apologize for any inconvenience this may be causing. Please note that we are working to resolve these issues as soon as possible and will provide further updates as they become available.

Thank you for your patience.

PayPal

Update :-

Reports from few more blogger suggest that the service is working at some part or rather they have fixed the issue as many are able to log-in and use the service.

You may DIGG the story to spread the news

Choto Cheeta on August 3, 2009 | Filed Under Security Software, Web Development

9 Comments

cg on August 3rd, 2009

What a pain in the neck.
They are now saying they are doing MAINTENANCE. On a monday afternoon, yeah right. SOMETHING Happened.
Man your stations boys, WE’VE TAKEN A DIRECT HIT!

Choto Cheeta on August 3rd, 2009

Absolutely..

You are not suppose to take your service down on Monday, that too without any notice..

Makes me wonder, was there any hacking attempt of rather a successful attack forced them to take the service off line ??

Thanks..

Yiyopr on August 4th, 2009

At least I’m not the only one. I was getting worried. This is a real pain, I was going to print shipping labels from payments on saturday, now I’m going to have wait till Tuesday to ship. The buyers are going to get pissed off…

Choto Cheeta on August 4th, 2009

@Yiyopr

Hi,

Please try again as many are reporting that service seems to be up and running again..

Thanks..

PayPal down | ShoutingInDigital on August 4th, 2009

[...] Choto Cheeta captured the 500 header the homepage was producing before PayPal update it with an error message. Internal Server Error [...]

ISH on August 4th, 2009

Ummmm…. Still down here in the UK. Been down since around 6.30pm BST (GMT+1) and it’s now 11.37pm BST. I hope these idiots rectify the issue soon as we’ve got payments to process. Being as big as they are you’d think they’d have some type of back-up procedure for maintenance… Some how I don’t think this is a scheduled service interruption!

Choto Cheeta on August 4th, 2009

Paypal’s SVP, Mr. Scott Guilfoyle writes in his blog,

To all PayPal users, please accept my apologies on behalf of everyone at PayPal for the service interruption you experienced today.

We take our commitment seriously to provide our customers a safe, secure and convenient way to pay and be paid online. So we understand how frustrating it is to experience any disruption in the benefits PayPal provides.

Let me update you on what happened, and how we acted as quickly as possible to restore service. At around 10:30 am PT Monday, a network hardware failure resulted in a service interruption for all PayPal users worldwide. Everyone in our organization focused immediately on identifying the issue and getting PayPal up and running again. We accomplished that in about an hour. By approximately 3 pm PT, full service was restored across our platform.

We’re now working to fully understand how we can prevent such a service interruption from ever happening again. We’re also reaching out to merchants to discuss the impact this interruption had on their businesses.

Nothing is more important than our relationship with our customers, and the trust you have in PayPal. Thanks for your patience today, and for using PayPal.

Best regards,

Scott Guilfoyle

SVP, Technology

PayPal

It suggests, paypal is yet to find the reason for which the service went down..

Crasty on August 9th, 2009

Are you a professional journalist? You write very well.

Yogesh Goel on August 10th, 2009

Hi,

Have added to my blog

http://www.ygoel.com/

the write-up & all the photographs of the Kolkata Bloggers Meet 2009.

Do take some time to visit and do not forget to put down your inputs for the same.

Regards & Love,
Yours ever in blogging,

Yogesh Goel
ygoel.com

Choto Cheeta Online