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BUG Find - Possible BUG with Nero 8 (Nero Vision) under Windows Vista

23 Oct, 2007  Computer, Software

37 Comments so far »

1. Utsav said

   am October 24 2007 @ 9:21 am

   what a bug….

2. Roger said

   am November 5 2007 @ 2:41 pm

   Yeah you’re right, exactly the same bug! is there any solution to it!!

3. Choto Cheeta said

   am November 5 2007 @ 4:20 pm

   I am sorry, though I have tried to inform Nero support about the problem via email, but I haven’t received any reply from them… !!!

4. Kirk said

   am November 9 2007 @ 9:08 pm

   I’ve been experiencing the same problem. Except I don’t get the “Nerovision has stopped…” until the program has finished transcoding the 4 AVI’s that I have selected to burn. It looks like the error appears just before burning takes place.

   I have had Nero 8 for a week and in this time I have burned a 29 episode season of AVI’s without issue, two days ago I began burning another season; the first disk completed, but everything I attempted to burn after failed…”nero vision has stopped working…blah blah blah…if anyone has any insight it would be very much appreciated.

5. Hi! said

   am November 14 2007 @ 9:44 am

   Its really surprising that none of the Neroian’s paying any heed to the issue.

   I’ve have decided to abandon the sw.

6. Steve said

   am November 26 2007 @ 6:39 pm

   Nero Vision 5 crashes on XP as well. I have sent numerous emails to tech support and get nothing in return.

   BUYER BEWARE!

7. CJ said

   am December 1 2007 @ 1:36 am

   I had the same problem occur after a windows update. I went into windows movie maker, tools, options, compatibility and disabled anything that had “nero” in the name. After I did this, Nero Vision 5 started working for me again.

   Don’t know if this is helpful but it is worth a shot.

8. wardqe said

   am December 10 2007 @ 6:23 pm

   Same thing happened with me. I’ve been googling if there was a similar problem to mine and there was but I still can’t seem to find any threads for the solution. Any news about the bug being fixed?

9. omf said

   am December 11 2007 @ 7:07 am

   Ran into the same problem with Nero Vision 4 (Nero 7) on Vista. The error didn’t occur if I right-clicked on the Nero Vision icon and chose “Run as administrator”. Give it a try.

10. lowerx33 said

    am December 14 2007 @ 12:02 am

    I ran into the same problem a few days ago. I have Nero 7, Nero Vision 4 running on Vista. I uninstalled Nero and deleted every residue file that I could find. Then I reinstalled it, and disabled all the Nero files from Window Movie Maker - tools, options, compatibility - which CJ has suggested to do. This still did not work so then I tried to run Nero 7 from admistrator and this did the trick. Thanks omf!

    I was not able to right click Nero from the desktop and run as administrator though. I had to go Start/Programs/NeroStartSmart (right click)/run as admin., and I was then able to burn 3 movies which were unburnable beforehand.

11. trafsta said

    am December 20 2007 @ 2:41 pm

    This has been happening since NeroVision 3 (I think it was 3 that I used 2+ years ago). I’m guessing its more of an issue with codecs installed on a system than with Nero, but I dont have any proof of this… trying the “Run As Administrator” now to see if it helps, but I doubt it will since I have UAC disabled and am already an administrator. Turned off the Nero related compatibility options in Windows Movie Maker as well to see if it will help… keeping my fingers crosses! I have 2 of 4 Video DVDs encoded just fine. The first two DVDs were MPEG4 videos off a Casio Digital Camera. The last two DVDs are a mixture of MPEG4 vids off the same Casio camera and also tons of vids from a Sony camera that uses crappy MJPG (Motion-JPEG) video. I’m guessing its the Sony vids that is causing the problem since the Casio’s MPEG4 vids worked just fine in the first 4 DVDs! GRRRR… Gotta have this ready for Xmas Eve!

12. cfd01 said

    am December 28 2007 @ 3:52 am

    I have the same problem with Nero Vision 4/Nero 7 (latest v. 7.10). While trying to convert avi to dvd using vision vista would crash and I’d get the BSOD. I tried using Convertxtodvd but I would get alot of sync issues when using the vob files in Vision 4. So I didall of the following: Dl and installed klite mega codec pack 3.6.2. then I went into Windows Movie Maker TOOLS, OPTIONS, COMPATABILITY and unchecked anytinh attached to Nero/Ahead. NOTE!!!! I did this 5 times after hitting O.K. more codecs kept poping up. Then ran Nero Start Smart as admin. And there you have it I’m now 4 and 0 with no crash no BSOD and no more sync issues. Hope this helps and thanks to all!!!

13. How to Convert divx / xvid / mp4 / x264 / AAC / AVI to DVD | Choto Cheeta Online said

    am January 1 2008 @ 10:40 am

    [...] Tip : If you are using Windows Vista, do note, there is a bug with Nero Vision version 5 (which come with Nero therefore use Nero Vision 4 (which comes with Nero 7.10 and which is fully [...]

14. Tango said

    am January 2 2008 @ 3:01 pm

    I have the stop working error msg as well..but i able to use it again after some changes. It’s not grantee working but i just hope can help u guys, cause i believe that lot people like me search for the solution since age ago.
    Here What i did
    1.(Follow cfd01 steps)
    Windows Movie Maker TOOLS, OPTIONS, COMPATABILITY and unchecked anytinh attached to Nero/Ahead. NOTE!!!! I did this 5 times after hitting O.K. more codecs kept poping up. Then ran Nero Start Smart as admin. And there you have it I’m now 4 and 0 with no crash no BSOD and no more sync issues. Hope this helps and thanks to all!!!
    2.Click on more option -> video Option
    you will found that the video option is empty. Select PAL(The 1st one i chose, you may try other and share the result here), others settings remain the same.
    After i made this 2 settings i able to transcode n burn the dvd again.
    Thx for those provide info for the solution. Good luck and nice try.

15. amanda said

    am January 7 2008 @ 10:52 pm

    yeh, i had the same problem, just bought nero 8. I called the technical support and the tech guy told me that they did that on purpose!! So apparently if youre trying to burn any dvds the system will crash because they are blocking copywrited material. So basically I just paid over a hundred bucks for nothing. DO NOT BUY NERO!!

16. Choto Cheeta said

    am January 8 2008 @ 11:08 am

    ^^^^

    This is pretty strange reply from them… !! as just for test, some one please ask then to transfer miviDV video from your handy cam to your HDD… then use AutoGK to compress that in 700 MB xvid…

    As of now in this process there are nothing illegal… but when u try to burn that xvid (your own video) still nero vision 5 ( nero 8 ) will crash !!!

    So why this would happen ?? I tried my best over this time to comunicate with Nero MVPs and most of them seems to have Nero 7.10 running and those who run Nero 8 says even they, them self face any such problem, they assume it is a Codec issue…

    Thank you all for the reply, but i tested in many different setup, under any, Nero 8 (Nero Vision 5) ever worked :(, same prolem every where when it comes to Burning xvid / divx (AVI) to DVD or VCD !!!!

    Just un-install Nero 8, and install Nero 7 (up to nero 7.10) and you can use nero vision 4 with no problem what so ever !!!

17. tina said

    am January 16 2008 @ 3:14 pm

    hi there we are having the same problem it seems to get so far through the encoding and then crashes back to the rip and edit screen, is there a solution or have i just upgraded for nothing

    thanks

18. tina said

    am January 16 2008 @ 6:54 pm

    we are getting this problem with all file types though not just the ones listed above. has anybody actually been able to recieve anything back from nero tech services

19. xeirwn said

    am January 20 2008 @ 9:06 am

    I have been trying to transcode and burn to a HD-folder, a home DVD video with 6 menus linking to some videos and a slideshow-movie.. All material from my HP digital camera.

    After 2 hours or so, Nero Vision never finished burning the DVD and returned to NeroStartSmart ))- Tested twice with same results!!

    I’ve a P4 2,8Ghz with 1G RAM with the latest KLcodecs megapack.

    Two days ago, I have reinstalled WIN XP sp2 (with all updates) then I installed & updated Nero Vision to 5.2.7.0
    -just in case- and tried again!! The crash again occurs…

    I say: Damn lame programm / Nero 8 sucks bigtime!!

20. Sly said

    am February 5 2008 @ 6:10 am

    I just got a Vista laptop and Nero 8 I have a JVC hdd cam it it will crash every damn time, on my XP pc it has Nero 7 it work fine but now will not with my new setup. Any updates yet?

21. Austin said

    am February 22 2008 @ 4:56 pm

    This is disgusting! I carefully monitored what happens during this problem. Nerovision 4 or earlier works great. Ram memory usage averages 80 to 120 mb of ram. Creeps up to 120 while loading a transition but dumps the memory and lowers to 80 right after.
    Nerovision 5 looks great but when you watch your task manager processes, you see nerovision.exe using more and more Ram memory. It never dumps the memory! It just continues climbing until nerovision crashes after it consumes 80% of your Ram memory. All we would need is some kind of hack to make Nerovision dump it’s memory while encoding. It never makes it to the ‘burn’ process. I’m using two 3 gig processors for 6000+, 3 gigs of Ram.

22. Austin said

    am February 22 2008 @ 4:59 pm

    I forgot to mention, nerovision.exe was using just under 2 gigs of ram before freezing up. What a load of junk software. I’m using nero 6 again which works fine under XP. I’m not about to spend more money now on Nero 7 after wasting every dollar I spent on Nero 8.

23. Austin said

    am February 22 2008 @ 7:02 pm

    Back once more, after installing Ace Mega Codecs Pack. Now I’m encoding a DVD from an AVI file using nerovision 5 under vista. It’s using 45% of my RAM but it’s WORKING. Before, I remember seeing the background video going crazy like fast forward. Now, it’s back to normal speed seems to function normal again. Lemme get a link for you all:
    http://www.free-codecs.com/ACE_Mega_CoDecS_Pack_download.htm
    It works with Vista and makes Nerovision 5 work.

24. Alex said

    am March 1 2008 @ 11:14 pm

    AUSTIN IS CORRECT FOLKS

    ITS A CODEC PROBLEM
    I had the same problem I had Vista Codecs installed so I removed them and tryed what Austin suggested,

    use this link to good hasstle free codec that works with Nero. http://www.free-codecs.com/ACE_Mega_CoDecS_Pack_download.htm

25. Alex said

    am March 1 2008 @ 11:16 pm

    Well done Austin Mate

26. Fred said

    am March 5 2008 @ 10:43 am

    My problem is that when I add the video files for in Vision, it crashes immediately. Even after install the ACE CoDecs and a reboot, the problem still exists.
    Any suggestions?

27. Eric said

    am March 5 2008 @ 7:27 pm

    I have the same problem as Fred, I have checked Run as Admin. in both Nero Startsmart and Nero Vision. I disabled all the Nero options in Win Movie maker…it still freezes when I try to add a video file. Here is the error if it helps…
    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: NeroVision.exe
    Application Version: 4.7.0.16
    Application Timestamp: 455d63b8
    Fault Module Name: StackHash_1703
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception Code: c0000005
    Exception Offset: 08ebb5ed
    OS Version: 6.0.6000.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: 1703
    Additional Information 2: 2264db07e74365624c50317d7b856ae9
    Additional Information 3: 1344
    Additional Information 4: 875fa2ef9d2bdca96466e8af55d1ae6e

28. Paul Allen said

    am March 13 2008 @ 3:46 am

    When I purchased Nero 8 and installed it, it originally worked to transcode a MPG to DVD. Now it shows no video but solid audio. Is this the same problem others have been having?
    Nero Vision 5.2.7.0
    Vista Home Premium x64

29. Piss Off said

    am March 17 2008 @ 7:07 am

    Nero 7 here, and I cant get it to work, hopefully Vista service pack 1 will fix this problem, I love Nero and only used it on my XP pc but my Vista is my primary pc now and it will not work.

30. Ten Gu said

    am March 18 2008 @ 7:29 pm

    I have the same problem as Fred. When I try and load a file it crash. I already had one file go through. Then it started to crash after I burned the movie. I’ve reinstalled and unchecked everything in Windows Movie maker, but nothing seems to work.

31. gio said

    am May 14 2008 @ 6:15 pm

    me too :/

32. frustrated said

    am May 27 2008 @ 11:57 am

    I have sort of the same problem as Paul Allen, Nero Vision will not transcode video from an xvid file, just audio. I am running Nero Vision 5.3.3.0 on Vista Ultimate x64 with more than adequate hardware. I have tried different codec packs, including ACE. Any thoughts?

33. Pradeep said

    am July 7 2008 @ 1:14 pm

    I also had the same problem on Nerovision 5 with Nero8. Easiest way to resolve it is once open Nerovision, go to More…Video options and select one of the options (eg PAL)…thats it.

34. Steeve said

    am July 17 2008 @ 5:22 am

    THANKS PRADEEP !!!!!! YOU ARE A SAVIOR…..GREAT IT WORKS JUST FINE IF U CHANGE THE SETTINGS TO PAL AS PRADEEP SAID

35. Balu said

    am July 21 2008 @ 5:09 am

    It’s simple just set the video setting (click the more button and the video option) to either NTSC or PAL before you adding the video files to your project.

    Now try adding your video files and it will not give any error

36. Balu said

    am July 21 2008 @ 6:46 am

    This guide should help you http://electromice.blogspot.com/2008/07/overcome-error-while-adding-audiovideo.html

37. Ajith said

    am September 4 2008 @ 6:01 pm

    FINALLY, A SOLUTION !! tHANKS PRADEEP, AS U SAID, CHANGING THE VIDEO SETTINGS TO PAL WORKED LIKE A WONDER MY NERO VISION 5 DIDNT CRASH AFTER ADDING VIDEO FILES. I AM GOING TO BURN THEM NOW

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