Many times I see users desperate for help as they have lost their Installation Media for Windows of Office…

This is common problem faced by many, as You have installed windows and worked in it for long time but later on you may face issue like HDD crash, or any hardware or software failure which may require re or clean installation of Windows and Office system, and then you find after such long time of no requirement, either you have miss-placed the installation media / CD or you have managed to damaged the CD/DVD…

So what next ?? You are a genuine customer of Microsoft so how do you obtain a Replacement Media ??

There are 2 ways, now if you have a Branded system which came with pre-installed Windows and software then you have to get in touch with vendor (like, HP / Dell / IBM / etc)

In case you have bought your software separately from a local software vendor of Online store, then you can get in touch with Microsoft Connect or their product support service, through Bellow Method,

http://support.microsoft.com/default.aspx

For India, you may call these Bellow Numbers,

1800 102 1100(Toll Free number – Accessible from anywhere in India from Airtel land line and mobile phone)
1800 111100(Toll Free number – Accessible from 36 cities in India from MTNL/BSNL landline)
+91 80 40103000(Toll number – Accessible from anywhere in the world from any telecom)

Please note the replacement disk from Microsoft wont be free, you will be charged for the same, and it takes maximum of 90 days to get one re-placement media, where as usually its lot quicker…

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